OG Wax Stick

Please note that the size guide is intended as a general reference only. Each OG Ponytail is meticulously handcrafted according to our unique design, and as such, some may come with extra length. This allows you to trim the ponytail more naturally to your desired length.

How to Select the Best OG Ponytail for You

The right OG Ponytail depends on your desired look:

1. For a Thick Ponytail: Choose the Goddess 140g OG for maximum volume and thickness.
2. For Extra Volume, but Not Too Much: The Goldilocks 110g OG gives you the perfect balance.
3. For a Little Extra "Oomph": The Slim 80g OG is perfect for a natural boost.

OG Mini for Thin Hair: The Thin Hair Solution in seconds

If you have fine hair, we recommend the OG Mini. It has a smaller base (5.5cm approximately) and thinner width, making it ideal for those with finer hair. It comes with 2 snap clips for easy placement. The OG Mini is 40grams of luxurious Remy hair, only available in 14inches.

Ponytail Weight

(this affects the thickness of the ponytail)

OG Mini - 40 Grams

Perfect for very thin hair that needs a boost, without feeling it's too much!

Available in 14inch only.

Slim OG - 80 Grams

Just enough to feel good, Ideal for that extra volume in your ponytail!

Goldilocks OG - 110 Grams

The goldilocks of the bunch , the happy in between ponytail, thick but not thick thick!

Goddess OG - 140 Grams

The goddess of ponytails, thick, lush and just wow!! This is what ponytail dreams are made of! 

Choosing the Right Length for Your OG

OG Ponytails come in lengths ranging from 14 inches to 26 inches. For the most natural look, always choose a longer length, as you can trim or layer it to fit your hairstyle. Longer lengths give you more versatility and ensure the OG blends perfectly with your natural hair.

Tips for Perfecting Your OG Ponytail

• For Thin Hair: Use volume powder to give your roots extra lift and support.
• For Extra Hold: Use hairspray on the snap clips for added grip.
• No Wrong Way: The OG is designed to be flexible, feel free to experiment with placement and techniques to find what works best for you, find your OG spot!

How to Blend Your OG Ponytail with Natural Hair

Curling: Curl both your natural hair and the OG Ponytail for a seamless blend. The curls help blend colors and create a more natural look without altering the OG permanently.

Layering: You can also cut layers into your OG for a more customized fit. We recommend visiting a professional hairdresser for this, but it’s easy to do yourself by cutting small sections around the outer edges of the OG. Always cut at least 2cm below where your natural hair sits for the best blend.

How to Select the Ideal OG Ponytail Color- Pick your Base

Choose a color that matches closest to your ends, this is where the OG will blend the most - **Don't match to the your root hair color**

Tip: If you're still unsure, it's better to go slightly lighter than darker—lighter shades blend more easily and best of all you can color to custom match!

Jet Black 

  Off Black

  

  Dark Brown   

Brunette

   

Light Brown Hair           

      

 Strawberry Blonde

    

Sunshine Blonde     

Warm Blonde

   

Pure Blonde           

Copper

Beige Blonde

Platinum Blonde

Caramel Blonde

Honey Bronde

At OG Ponytail, our base shades are designed to blend beautifully with a wide range of hair colours—but because every head of hair is unique, you may need to tone or colour your OG to achieve your perfect match. The good news? All our ponytails are made from 100% real Remy human hair, so they can be toned, coloured, and styled just like your natural hair. We also include a tester sample with every order, so you can colour match or trial any custom colouring before committing to the full pony.

Let our experts help: Our team can provide a color match based on your hair type, tone, and desired look. Send us a photo, Direct Message us on Instagram or message us on our online website chat. For the most accurate recommendation, please send a picture of your hair in a ponytail in natural light, showing the ends of your hair as this is where the OG will blend.

Purchase the OG Color Match for Accurate Color Matching

The most accurate way to match your hair color to the OG Ponytail is by using our OG Color Match. The color swatches on the ring are exactly the same as the product you will receive, giving you a precise match.

How to Use the Color Match:

Hold the swatches next to the ends of your natural hair (this is where the OG will blend most naturally).

Match the color as closely as possible to your hair’s ends.

The OG color match provides a visual reference so you can see the shades up close and in natural light for the best match.

Color Match Tips for Multi-Tonal or Highlighted Hair

If your hair has multiple shades, highlights, or balayage, here’s what to do:

Choose a color that’s closest to your ends, and is the base tone (color that is most dominant). 

Tip: It is recommended to always go a shade lighter than your natural color as you can always color the OG to match your natural hair. You can always colour the OG to go darker but never lighter, when in doubt select a shade lighter to be on the safe side.

Reach Out for Personalized Color Recommendations

If you're unsure which color is the best match, don’t worry! We’re here to help you find your perfect shade.

Let our experts help: Our team can provide a color match based on your hair type, tone, and desired look. Send us a photo, Direct Message us on Instagram or message us on our online website chat. For the most accurate recommendation, please send a picture of your hair in a ponytail in natural light, showing the ends of your hair as this is where the OG will blend.

How to Order the Perfect Color for You

Once you’ve selected your color, simply choose it from our product page and place your order! If you're still unsure, you can always start with a color that’s closest to your natural shade, and if needed, we’re happy to assist with exchanges for a better match.

Can't see your exact match? 

You can color the OG to get that perfect tone.

Color, Tone, Wash & Style the OG to suit your look!

Still Stuck? Purchase the OG Color Match to find your match!

Shipping

We offer Free Shipping within Australia.

Please be advised that due to high demand, most orders have an estimated delivery time of 4-6 weeks. However, our dedicated team is committed to accelerating this process and striving to deliver ahead of schedule, with most orders being dispatched same day. Please Note: The OG is a unique custom design, we are no cookie cutter...good things take time.

Do We Offer Refunds or Exchanges?

Yes! We’re happy to offer returns and exchanges within 30 days on all unopened, unused OG Ponytail hair extensions. To ensure eligibility, the security sticker on the compartment box containing your OG Ponytail must remain intact. Once this security sticker is removed, damaged, or tampered with, we are unable to process a refund or exchange.

Please note: All refunds are processed minus a $20 shipping and handling fee to cover logistics and restocking. Click HERE to download our Exchange form.

Can I Return or Exchange Once Opened?

No. Due to hygiene regulations, human hair extensions cannot be returned or exchanged once opened. We take hygiene and public safety seriously, and for the safety of all our customers, opened items cannot be returned. Your package will be inspected upon arrival at our warehouse, and if the security seals are tampered with, a refund or exchange will not be possible. If you have any questions, feel free to email us at sales@ogponytail.com.au

Do I Have to Pay for Return Shipping?

Yes, you will be responsible for the return shipping costs. For your peace of mind, we recommend using a tracked shipping service, as we cannot be responsible for lost returns.

Returns/Exchanges Address:
OG PONYTAIL
PO Box 149
Thuringowa, QLD 4817
Australia

Shipping
Enjoy free shipping on all orders within Australia.

How to Contact OG Ponytail

We’re always happy to assist you! If you have any questions, please reach out to us at sales@ogponytail.com.au.

Need Help? We’re Here for You!

Still unsure? Our team is available to guide you. Contact us via Instagram DM, Website online chat or email us at sales@ogponytail.com.au for personalized color recommendations. We’ll work with you to make sure your OG Ponytail is the perfect match for your hair.